Our guarantee

100%

We stand behind every product we make. If you’re not completely satisfied, we’ll refund 100% of your purchase price.

Please retain product and fill out the form below for replacement or refund.

Why We Offer This Guarantee

Confidence born from experience

This guarantee isn’t just a policy – it’s a reflection of our commitment to your satisfaction and our confidence in the effectiveness of our products.

For over 25 years, we’ve been providing relief to people with dry, cracked skin.

Our guarantee is rooted in:

  • Proven Effectiveness: We’ve seen our products work for millions of customers.

  • Quality Ingredients: We use only high-quality, carefully selected ingredients.

  • Rigorous Testing: Every product undergoes thorough testing before reaching your hands.
  • Customer Feedback: We continuously improve based on what our users tell us.
  • Our Heritage: Started as a solution for one person, we maintain that personal commitment to each loyal user.

Please complete the form below. Have your receipt and product available for follow-ups from our team.

Request a refund
Product Name
Product Code (UPC)
Often just the barcode number.
New product replacement or refund?
First name *
Last name *
Email *
Phone *
Reason for return
Address
Apt, Suite, Company, C/O
City
State / Province / Region
Zip / Postal Code
Country
Call Us

o0126591300

Sun – Thurs | 9 am AST – 5 pm AST
Visit Us

Zinati HQ

Jeddah – Saudi Arabia